1. What is tempeh?
Tempeh is defined as “the product fermented from soybeans with the help of Rhizopus sp mold. Simply said, tempeh is a fermented soybean made by a natural culturing and a controlled fermentation process. This process includes adding a tempeh starter, which is a mix of live mold. When tempeh sits for a day or two, it becomes a cake-like, fermented food product. It looks like in the form of cake, with grayish white color and unique smell.
2. How is the taste of tempeh?
the taste of tempeh is quite difficult to describe. It has a unique flavor and aroma, and a firm nutty texture. The texture and flavor of tempeh is nothing alike. It has a much stronger flavor than tofu. It is savory and nutty. The taste of tempeh is quite difficult to explain. It can be like mushrooms or chicken, but in fact, there is no way of telling what a particular brand tastes like until you taste it yourself.
3. What kind of tempeh starter do you sell?
We sell very good tempeh starter with the brand of Raprima produced by PT. Aneka Fermentasi Industri (AFI) Bandung – Indonesia.
4. How to order tempeh starter?
The customer determines the amount of starter to be ordered
The customer sends the complete address
The customer gets total price from us
The customer transfers to our PayPal Account (email@example.com)
Tempeh starter will be proceed soon from the first day of the transfer.
Note: your phone numbers are needed to complete the shipping form from the cargo
5. How about the price of tempeh starter and the shipping cost?
1 pack tempeh starter is $5. The total price depends on the amount of the order and the destination address. Once we know how much tempeh starter to order and the complete address from the customer, we can calculate the total price of tempeh starter along with the shipping cost.
6. What is the minimum and the maximum order for tempeh starter?
There is no minimum order because we also provide re-packaging of tempeh starter. While the maximum order is 25kg.
7. Is there any minimum order to get discounts?
The minimum order to get discounts is 10 packs (5kg).
8. How many month the normal expiry date for tempeh starter?
Our tempeh starter contains only white rice flour and rhizopus oligosporus spores. It doesn’t contain MSG or preservatives so that it doesn’t have long expiry date. It usually takes only 6 months.
9. What is the smallest packaging for your tempeh starter?
The smallest packaging for tempeh starter is 500 gr.
10. What service do you usually use and how many days it usually takes?
We use trusted service, EMS Pos Indonesia. If tempeh starter is sent to area in Indonesia, it normally takes about 1-4 days. While if sent to overseas usually takes 10-15 days.
11. Is there any code numbers for the packet?
Absolutely yes. As mentioned before, we use trusted service which gives easy access for checking your packet. You will get tracking numbers to check the location of the packet.
12. Is there any problem usually happens in the shipping process?
So far we send tempeh starter abroad, there is hardly big problem. There is one thing that can be noted, the estimation day of the packet. The packet can take longer due to some reasons. For example, bad weather which causes postponement of the delivery. The process of the shipping, in which the packet often transits from one cargo to another one, can also be the reason.
13. How about customs (bea cukai)?
Very important to note for the customers:
Import duties, taxes, and charges are not included in the item price or shipping cost. Those charges are the customers’ responsibility. Please check with your country’s customs office to determine what those additional costs will be prior to bidding or buying.
Each country has their own customs regulation for each different type of product purchased from other country. Before making purchase, please check your country customs regulation. We are not responsible for any custom fees or package rejected/hold by your customs or country. Don’t make order if you are not sure whether your country will reject or not this item.
14. How to make tempeh?
Container (tampah or irik)
Prepare good-quality soybeans. Its form is usually roundish shape and yellowish white color. After that, soybeans can be washed in a big basin/pot so that all the dirt can lost. This process is important because if the soybeans are dirty, then the tempeh produced will be less good. The boiling process can take about 1 hour to really mature.
The soybeans boiled should be cooled. Simply place it in a bucket or large container and the boiling water does not need to be replaced. This process allows the skin attached in the soybean can be quickly peeled off. After a day of settling, soybeans can be washed up to exfoliate skin attached and removed. The used cooking water and the soybean skin can be given as cow’s drink or cattle food.
Once clean, soybeans can be boiled again. This process takes about 30-90 minutes depending the amount of boiled soybeans.
After that, let the soybeans aerated. Try to place it in the container or irik which has holes underneath so the water can be easily out. Once colder, we can provide yeast that has been pulverized, mixed it until blended.
After blended, we can wrap it with banana leaves, bamboo that has been divided into 2 or plastics. Special for plastics, the surface should be pierced with a stick so that air can get in to make fermentation easy.
After that, just wait until the tempeh fermentation process finish and tempeh are ready to processed into a delicious meal.
15. Do Indonesians use banana leaves or other leaves?
Yes, Indonesians use banana leaves. Sometimes, we also use banana leaves combined with paper. Using plastic is also possible, but the taste will not as delicious as using banana leaves. Here are the appearance each of them:
1. Using banana leaves (https://tempebumbung.files.)
2. Using banana leaves and paper (https://tempebumbung.files.
3. Using plastic (https://tempebumbung.files.)
16. What is the measurement of tempeh starter should be used?
2gr (Inokulum) Raprima tempeh starter for 1kg soybeans
1 teaspoonful (Inokulum) Raprima tempeh starter for 2.5kg soybeans
1 tablespoon (Inokulum) Raprima tempeh starter for 10kg soybeans
17. Why tempeh tastes bitter?
There are many factors that make tempeh tasted bitter such as the dirty water, you keep it too warm/hot, too much starter used, or the soybeans are still wet when you blend them with starter.
18. Should vinegar be used in making tempeh?
You may use vinegar, but we don’t know for sure the measurement of it because in Indonesia, we don’t use vinegar to make tempeh.
19. Do you have a food safety certificate issued by the state of Indonesia?
About a food safety certificate, Raprima tempeh starter absolutely has food safety certificate. First, it has been certified by Indonesia National Agency of Drug and Food Control (BPOM RI MD 256928001051). This is an institution under Health Minister that monitors the distribution of medicines and food in Indonesia. Second, by Indonesia Ulama Council to get HALAL certificate. This is a research institute for food, drugs, and cosmetics that researches, reviews, analyzes, and decides whether those are safe to consume or not in the terms of health and islamic teaching which is HALAL and good to be consumed for Muslim, especially in Indonesia.
20. How to protect ragi tempeh? Is it necessary to preserve the freezer?
You can save tempeh starter on the jar, or other container which has normal temperature. Don’t put it on either too moist or too dry place. No need to keep it on the freezer.
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